Discuss your setup
Sigmaserv pricing
Choose a clear managed service, book technical work when you need it, or get practical home-office help. Every engagement starts with a written scope so there are no surprises.
Managed business IT
For businesses with five or more users. Both plans include remote support during business hours with no arbitrary cap on reasonable end-user tickets inside the agreed scope.
BUSINESS ESSENTIAL
5+ usersR950per user / month
5-user minimum · R4,750 / month
For a small team that needs a reliable IT partner and a well-run foundation.
BUSINESS SECURE
5+ usersR1,250per user / month
5-user minimum · R6,250 / month
For teams that need stronger day-to-day security and more structured oversight.
SERVER / VIRTUAL SERVER CARE
Compatible systemsFromR750per server / month
Available alongside managed user support
Routine attention for a compatible Windows or virtual server.
Managed-service scope, compatibility, tools, response commitments and third-party costs are confirmed in a written proposal before onboarding.
Projects & specialist work
We confirm the expected work, approvals and any travel or third-party cost before starting wherever practical.
STANDARD TECHNICAL WORK
R950 per hourOne-hour minimumWorkstation, Microsoft 365, network and routine support outside managed scope.SPECIALIST / PROJECT WORK
R1,350 per hourQuoted where practicalDesign, migration, security, server and higher-complexity work.AFTER-HOURS WORK
R1,750 per hourWritten approval and availability requiredSupport requested outside the standard service window.ONBOARDING
R4,500 base feePlus R500 per managed userFinal onboarding scope is assessed before a managed service begins.Residential & home office
Home Office Care gives one household calm, remote-first help with everyday devices, email, printers, Wi-Fi and home-office questions.
It includes up to one remote support ticket per calendar week. Unused tickets do not roll over. Additional support, travel, onsite visits, parts and third-party subscriptions are quoted separately.
Ask about Home Office CareBusiness documentation & customer proof
Turn one real, approved customer outcome into a concise evidence-first story, a proposal-ready one-pager, five proof snippets and a claim/evidence table.
Explore the Customer Proof PackWhat to expect
If a package is not a good fit, we will say so and recommend a sensible next step instead.
All prices on this page exclude VAT. Managed services are invoiced monthly in advance; hourly work is billed on completion.
Hardware, software licences, cloud consumption, major changes, onsite visits and third-party services are separate unless quoted in writing.
You may source hardware, software and licences directly, or ask Sigmaserv to quote. Cabling, VoIP and CCTV are delivered through approved third-party specialists where needed.
Standard support hours are Monday-Friday, 08:00-17:00 South African time, excluding public holidays. Managed services start on a 12-month initial term.
Pricing questions
They are Sigmaserv's standard launch prices. The final scope, compatible tooling, third-party costs and total monthly fee are confirmed in writing after a technical assessment.
No arbitrary ticket limit applies to reasonable end-user support inside the agreed scope. Work outside that scope is assessed and quoted first where practical.
Third-party licences, cloud consumption, hardware, major changes, onsite visits, after-hours work and specialist services are separate unless a proposal expressly includes them.
Yes. You can source it directly, or ask Sigmaserv to quote and coordinate it for you.
A clear first step
Tell us about your team, systems and current frustrations. We will confirm the sensible scope and total cost before you commit.