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Managed IT support
A practical, accountable IT partner for your team—remote support, device care, patching and a clear route for every issue.
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Proactive IT for growing businesses
Your business deserves IT that quietly works.
Sigmaserv manages, secures and supports your technology so your team can stay productive—without the uncertainty of reactive IT support.
Security-aware by defaultClear scope. Clear communication.Local accountability.
We do not wait for technology to break. We help small businesses make IT stable, secure and predictable.
For businesses
One partner for the IT work that keeps your business moving.
For teams of five or more, we turn disconnected vendors, recurring problems and vague IT costs into a managed, documented service.
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Security & backup oversight
Put the basics in place: endpoint protection, multi-factor authentication, backup checks and a plan for when something goes wrong.
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Microsoft 365 & cloud
Keep your people productive with well-managed email, identities, files, permissions and cloud services.
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Managed servers & infrastructure
From virtual servers to networks and connectivity, we monitor what matters and coordinate vendors when a problem crosses boundaries.
A straightforward starting point
Managed IT that makes sense for a smaller team.
Our standard managed-service approach bundles the essentials your business should not have to chase: support, maintenance, security awareness and accountable coordination.
Service is tailored after an assessment so that your scope, vendors and risk profile are covered properly.
MANAGED IT · ESSENTIAL
For 5+ usersFrom R950per user / month*
- ✓Remote helpdesk support during agreed business hours
- ✓Endpoint health, patching and routine maintenance
- ✓Core user, device and service documentation
- ✓Basic vendor coordination for supported services
- ✓Monthly service summary and recommendations
*Prices exclude VAT. Final scope and price are confirmed in writing before onboarding.
Need the details?
A practical guide to working with Sigmaserv.
See the proposed managed-service packages, starting prices, scope boundaries and the simple path from first conversation to onboarding.
Download the service guide Proposed launch pricing. Final scope and pricing are confirmed in writing after assessment.For home offices & households
Helpful residential IT—without vague promises.
Need your Wi-Fi to work, a new computer set up, or a home office problem solved? Sigmaserv offers calm, practical help with a clear scope before work starts.
+Home Wi-Fi and connectivity troubleshooting
+New PC, printer and home-office setup
+Email, device and account support
+Remote-first, booked on-site assistance
+Clear hourly or scoped pricing before work begins
A clear first step
Good IT support starts with listening.
No hard sell and no generic package forced onto your business. We first establish whether Sigmaserv is the right fit.
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Tell us what is frustrating you
A short conversation about your team, systems, suppliers and priorities.
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Get a practical view of the risks
We identify the IT gaps and opportunities worth addressing first.
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Choose a clear way forward
You receive a written scope, transparent pricing and no pressure to proceed.
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Built for long-term relationships
Small enough to care about the details. Structured enough to take responsibility.
We believe dependable IT is built through clear communication, documented work and doing the fundamentals well—every month, not only when something breaks.
Business documentation & customer proof
Turn a real customer result into a sales asset your team can use.
Our Customer Proof Pack transforms approved evidence into a concise story, proposal one-pager, proof snippets and a clear claim/evidence table.
Questions, answered
Before you get in touch.
Still unsure? Call or message us. We will tell you plainly whether we can help.
Who is managed IT for?+
Our business service is designed for small and medium businesses without an internal IT department—especially teams that want predictable support, better security and one point of accountability.
Do you support residential clients?+
Yes. We provide practical support for home offices, Wi-Fi, device setup and everyday IT issues. It is a booked, best-effort service rather than a 24/7 unlimited-support plan.
What does a first assessment involve?+
We start with a short conversation about your team, systems, pain points and priorities. If there is a good fit, we recommend a clear scope, next steps and a transparent quote.
Do you only work remotely?+
We work remote-first for speed and efficiency, with on-site support and project work available by arrangement in our Johannesburg and East Rand service area.
Book your free IT check-in
Tell us what needs attention.
Share a few details and Sigmaserv will reply during normal business hours. Prefer a faster conversation? Call, WhatsApp, or email us directly.
Let’s make IT less of a worry
Start with a conversation, not a commitment.
Tell us where technology is costing your business time, money or sleep. We will help you work out the sensible next step.